Shipping and return policies for Seikomart

Shipping Info
International shipping to the US has resumed. We are currently shipping items in the order in which we have confirmed the address. We will contact you individually, so please check your email folder.
*Updated November 6, 2023

*Japan post stopped international shipping due to the Coronavirus(COVID-19).
-SUSPEND
Russia
*Updated October 1,2023

Your order during the suspension period will be dispatched as soon as Japan post is available.
OR contact us directly if you need to reserve any items.
seikomartjapan@gmail.com
*Please refrain from canceling after reserved as much as possible.

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Your order will typically ship out within 3-7 business days after it is received. We do not ship on most major holidays, please keep that in mind when placing your order. If you need an estimate just make an account, put something in your cart, and click "Checkout".

Customer is responsible for al shipping charges of returned items and re-shipping items.

Shipping Method:
*we pack the item with extreme care
*we ship the item by registered mail with tracking number of Japan Post.(International only)
*Please allow 10-14 days to receive the item.
*registered mail is totally safe, fast and trackable.

All orders will ship though the Japanese post office.

・ご注文は入金が確認されてから通常5−7日以内に発送いたします。
・日曜日の配送作業は行っておりませんのでご了承下さい。
(入荷のタイミングなどにより発送が遅れる場合は事前にお知らさせていただきます。)
・購入合計金額は「Checkout/チェックアウト」ボタンをクリックした後に表示されますのでご自身で必ずご確認下さい。
・Seikomartサイト内全ての商品は日本より発送となります。

【日本国内の配送に関して】
・ゆうメール又は定形外郵便での発送となります。(追跡が出来ませんのでご了承ください。 *追跡番号付きの発送をご希望の方は事前に連絡を頂ければ対応させて頂きます。)
Return Policy
We want you to be 100% satisfied with your purchase. If you are not, you may return it to us within fourteen (14) days of the delivery date for a full refund.

Please contact us at seikomartjapan@gmail.com within the 14-day time period for return instructions. Please reference your order number when requesting a return authorization. We reserve the right not to accept for refund any product returned.

Additional exceptions to the return policy:

You are responsible for all return shipping and handling costs. Original shipping costs are not refundable
Returned items must be unused, meaning you didn't wear the shirt, open the CD, try on the underwear, let your cat sleep on the hoodie, etc.
Only unopened and sealed CDs, and vinyl albums may be returned.
Refunds are not offered for minor cosmetic damage on record packaging and posters, such as bent corners and cracked tape/CD covers.

【商品の返品に関して】
・返品、全額返金をご希望される場合は、商品が到着した日を起算して14日以内にご連絡下さい。
・未使用、未着用、未開封に限り返品を承りますのでご注意下さい。
尚、返品の際の送料はお客様にご負担していただきますので予めご了承下さい。
・14日を過ぎての返品や使用後、開封後はお断りさせていただきます。

※当サイトでは輸入品も販売しております。商品によってはカセットテープケースやCDケースに小さなキズ、ポスターなど紙類に多少のシワや角に折れなどが入る場合も御座いますので購入前によく検討された上でお買い求め下さい。
(損傷が著しく、商品として扱えないものは販売しておりません)